I swapped the printer but the replacement doesn’t work either
August 19, 2007 – 5:50 pmVarious reasons for this, most of which you can work out yourself. (i.e. the printers aren’t the problem).
Hovever for the most interesting one we have to thank a most irate customer. He swapped a USB-connected printer for another one just back from repair and was most annoyed when it didn’t work. I had to explain to him that while you can do a straight swap with some makes of printer, with Canon printers you can’t, as they all have unique USB identities. So you have to install the swap-out replacement as another printer, and when you take off the swap-out and re-fit the repaired printer, you have to set the printer you just connected to be the active printer.
2 Responses to “I swapped the printer but the replacement doesn’t work either”
Why is that I can not longer print from my computer. I still can print from the printer only but not from the computer. Can you assist me? Is it a fee for this service?
Kenny
By Kenny on Feb 6, 2010
This fellow posted the same question 3 times within 3 minutes - obviously expecting an instant response.
I suppose I should be flattered that he thinks this operation is fully manned for instant response 24/7, but it isn’t so…
Blogs don’t work that way.
In response to his question, without knowing the specifics, the cause could be almost anything (app software, driver, cabling, etc), and the general solution is to eliminate the possibles one by one, using spare equipment where practicable. As Sherlock Holmes said “When you have eliminated the impossible, what’s left, however implausible, must the the solution.”
By admin on Feb 9, 2010